They delivered everything they promised in a timely manner. Installers were polite and professional. Couldn’t be happier with our new generator.
Installation not completed yet, but found this firm the most professional with the best price as well.
Paul and his staff over at Penco are true professionals. The staff was quick to respond after losing power. At that point, we decided we needed a generator and Paul gave us a bunch of options and never felt pressured to buy anything that was not necessary.
Penco came out today to service our generator. What a credit he is to your organization. Efficient. Reassuring. Quick. Respected our home.
Excellent customer service and prompt response time.
We have used Penco to service our standby generator for a few years and their attention to detail and thoroughness has been the best! But this weekend performance tops it all. We lost power and right away the generator kicked in.
Penco was clean, efficient, friendly and earlier than expected. He was willing to answer all of my questions. He was a very good ambassador for his company.
We had 2 major projects completed by Penco at the same time. The first was an electrical service upgrade from a 100 amp to 200 amp service with relocating from one side of our home to the other side. The 2nd was a whole house generator installed. I’ve been in the construction business for over 28 years and can honestly say Paul and his entire team are top notch.
Penco did a good job in the installation. They arrived with 4 people to do the job making it efficient. They put down protective covering on the interior of my home where they were going to be walking.
Top Notch service, never had a contractor that was this customer service oriented. Well worth the extra dollars.
Everyone I talked with from Penco Electric were professional, courteous, and responsive.
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