Effective Date: January 1, 2025
Penco Electric & Generators (“Penco,” “we,” “our,” “us,” or the “Brand”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (https://pencoelectricalcontractor.com/) and services (collectively, “Services”). If certain services require different privacy practices, we will notify you when we ask for or collect your information.
We comply with all applicable privacy and data protection laws, including the California Consumer Privacy Act of 2018 (CCPA), Colorado Privacy Act of 2021 (CPA), Connecticut Data Privacy Act of 2022 (CTDPA), Nevada Act Relating to Internet Privacy of 2019 (NAIP), Utah Consumer Privacy Act of 2022 (UCPA), Virginia Consumer Data Protection Act of 2021 (VCDPA), and other relevant U.S. laws. This reflects our commitment to earning and keeping the trust of our customers, business partners, and others who share their data with us.
Please read this Privacy Policy carefully. We may update it periodically, so we encourage you to review it regularly for changes.
1. What is “Personal Information”?
“Personal Information” refers to any information that identifies, relates to, or could reasonably be linked to you, such as your name, email address, or contact details.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us using the details provided in the Contact Us section below.
2. Information We Collect
We collect different types of information depending on how you interact with us:
Information You Provide
Personal Identification Data: Name, email address, phone number, physical address, and IP address.
Transaction Data: Payment details, billing information, and purchase history.
Employment-Related Data: Resume details, job title, and business information.
Communication Data: Correspondence through email, customer support, chat, or social media.
Marketing Data: Information provided for marketing purposes, such as names, addresses, and email subscriptions.
Information Collected Automatically
Device Data: Hardware details, operating system, browser type, and plugins.
Website Usage Data: Information about your interactions with our website and services.
Log Data: Pages viewed, access times, and other website activity logs.
Information from Third Parties
We may collect information from social networks (e.g., Facebook, Instagram, LinkedIn), analytics tools (e.g., Google Analytics), or other third parties. This includes your social media username, email address, or public data if you interact with our Brand through these platforms.
Aggregated Data
We may use anonymized data (e.g., usage statistics) for analytics or other purposes. Aggregated data does not identify you unless combined with personal information.
3. How We Use Your Personal Information
We use your information to:
Complete transactions and deliver services.
Manage contractual relationships.
Send marketing materials or promotional offers (with your consent).
Respond to inquiries and provide customer support.
Improve our website, services, and user experience.
Comply with legal obligations and protect against fraud or misuse.
Facilitate analytics to understand website usage and trends.
4. How We Collect Your Personal Information
We collect information through:
Direct Interactions: When you use our website, email us, or engage with us on social media.
Third Parties: From analytics providers, social networks, or publicly available sources.
Cookies and Automated Tools: To enhance your experience and gather usage data (see Cookies section below).
5. Disclosure of Your Personal Information
We may share your information with:
Affiliates: For purposes consistent with this Privacy Policy.
Subcontractors: Who assist in operating our website or delivering services.
Regulatory Authorities: To comply with legal obligations or protect rights.
In Connection with Business Transactions: Such as mergers or reorganizations.
Aggregated or anonymized data may be shared for any purpose without identifying you. Your phone number or other personal opt-in information will not be shared or sold to third parties for marketing purposes.
6. Cookies and Automatic Data Collection Technologies
We use cookies and similar tools to:
Recognize you on return visits.
Store preferences and customize your experience.
Analyze website usage and improve functionality.
You can manage cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to external websites with their own privacy policies. We are not responsible for the practices of these websites, and we encourage you to review their privacy policies.
8. Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
9. Children
Our Services are not intended for individuals under 13. If we inadvertently collect information from a child, we will delete it upon discovery.
10. Your Rights and Choices
Your privacy rights depend on your location. For example:
Access, Correction, and Deletion: Request access to, correction of, or deletion of your information.
Opt-Out: Choose not to share your information for targeted advertising.
State-Specific Rights: Rights under laws like the CCPA, CPA, or UCPA are detailed further in this policy.
To exercise your rights, contact us at info@pencoelectricinc.com.
11. International Transfers
If you access our website from outside the U.S., your information may be transferred to and processed in the U.S. By using our website, you consent to this transfer.
12. Data Security
We implement security measures to protect your information. While we strive to ensure the highest levels of security, no system is entirely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page.
14. Contact Us
If you have questions or concerns, contact us:
Mail: 7171 N. Austin Ave., Niles, IL 60714
Email: info@pencoelectricinc.com
Webform: Privacy Request Form